Get in touch
With 16 convenient locations across the region, we're here to serve you wherever you are.
Allevia Breast Institute
Auckland CBD
Botany
Epsom 1
Epsom 2
Epsom PET-CT
Milford
Orewa
Pakuranga
Pukekohe
Rosedale
Silverdale
St Lukes
Takapuna
Warkworth
Westgate
You'll find key contacts for our services, answers to frequently asked questions, and a section to leave us feedback. Whether you need to schedule an appointment, have specific inquiries, or want to share your experience, our team is ready to assist you.
Our key contacts
Radiology reports
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Monday - Friday: 8:00am - 5.30pm
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0800 497 297 or 09 630 3324
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[email protected]
Bookings
PET-CT bookings & enquiries
Allevia Radiology administration
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09 630 3324
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[email protected]
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90 Mountain Road, Epsom, Auckland 1023. PO Box 9056, Newmarket, Auckland 1149
Finance - Accounts payable
Finance - Accounts Receivable
We welcome your feedback
We welcome feedback from patients, clients, family/whānau and visitors on any aspect of our services. We are committed to providing the very best patient experience and your feedback is a really important way of helping us to achieve this. If you would like to share a compliment or concern please fill out our feedback form.
Frequently asked questions
Answers to some of our most common questions are below. If you can’t find exactly what you’re looking for, please contact [email protected]
Can I pay my bill online?
Can I pay my bill online?
Yes, visit the Payment Information section to pay now using your credit card. You will need your invoice number handy.
We also welcome account payments through internet banking. Our bank details are as follows:
Bank: ANZ
Account number: 01 0210 0227676 00
Reference: Please place your Allevia visit number and surname as reference
Is there a charge for my obstetric/pregnancy scans?
Is there a charge for my obstetric/pregnancy scans?
Allevia Radiology has a fee for some obstetric scans, but not all. Please phone our customer care team for information on exam types.
When should I expect the results?
When should I expect the results?
Your referring doctor should receive the results of your examination as soon as possible.
Is it ok to have a small drink or snack if I’ve been told not to eat or drink anything before my procedure?
Is it ok to have a small drink or snack if I’ve been told not to eat or drink anything before my procedure?
It is imperative that you do not eat or drink anything, even chewing gum, if you have been told that you cannot eat or drink before your procedure. Doing so can affect your procedure and may result in you needing to rebook it.
For immigration x-ray, where are they available and what do I need to prepare?
For immigration x-ray, where are they available and what do I need to prepare?
New Zealand Immigration Department related X-rays are available at our Westgate, Rosedale and Auckland City branches, while our Rosedale and CityMed accept both Australian and New Zealand Immigration X-rays. For Papua New Guinea, you can visit our Westgate, Rosedale, and CityMed. For the USA, our CityMed branch will be able to serve you.
A Referral is not required for Immigration-related X-rays. Ensure that you have all the requirements with you before coming to our clinic.